Since our inception, our mission has been clear: to offer unmatched expertise and reliable solutions without the fluff of sales tactics or gimmicks. Founded by industry veterans with decades of experience, our company prides itself on a straightforward approach to heating, cooling, and ventilation services.
We’re a family-run business, and we treat our customers as part of that extended family. Whether it’s a routine service call, a complex custom duct design, or emergency repairs, we approach every task with the same dedication to quality and customer satisfaction. Our commitment to building lasting relationships is evident in every job we undertake. We believe in earning our clients’ trust and referrals through hard work, transparency, and by always standing ready to go the extra mile. At Elite Heating and Air, your comfort and peace of mind are our top priorities.
With 20 years of hands-on experience in HVAC systems, Justin Haislip co-founded Elite Heating and Air Conditioning with Kevin Dougherty to bring a new standard of excellence and integrity to the northern Richmond area's HVAC services. Justin's journey in the industry is marked by a commitment to not just solving immediate heating and cooling challenges but to building lasting relationships based on trust and transparency with every homeowner. As a 50% owner, he ensures that Elite HVAC stands apart by emphasizing quality service over sales tactics, personal engagement over impersonal transactions, and thorough mentorship for the next generation of technicians. Under his guidance, the company thrives as a family-oriented business, offering personalized, concierge-level service that feels like calling a trusted friend for help.
Kevin Dougherty, with an equally impressive 20 years in the HVAC industry, co-owns and operates Elite Heating and Air Conditioning alongside Justin. Kevin brings a specialized skill set to the team, focusing on custom duct design and engineering. His hands-on approach with customers ensures that every project is tailored to meet their specific needs, blending technical precision with personalized service. Kevin’s expertise is a cornerstone of Elite HVAC’s reputation, particularly in creating custom solutions that are both efficient and effective. As a co-owner, Kevin’s partnership with Justin is foundational to the company’s commitment to quality, craftsmanship, and customer satisfaction, embodying the ethos of a truly family-run business.
Travis Trimmer, the invaluable service technician, electrician, and all-around MVP for Elite Heating and Air Conditioning, epitomizes dedication and versatility. His role extends far beyond routine service calls; Travis is known for going the extra mile for both the team and clients alike, handling everything from emergency repairs to complex installations with unmatched expertise and a positive attitude. As the number one go-to for Justin and Kevin, Travis’s comprehensive skill set and willingness to tackle any challenge head-on make him an indispensable part of the Elite HVAC family. His contribution is pivotal in maintaining the high standard of service that Justin and Kevin have set, ensuring that every customer experience is seamless, satisfactory, and above all, serviced with a personal touch.